Member Support
Questions and answers for existing NSCS or Torch & Laurel members
- Can I upgrade my membership to a premium tier?
- When will I get my Welcome Package?
- Will I receive a printed membership certificate?
- How do I use my membership discounts?
- I haven’t received my Torch & Laurel membership certificate
- My Torch & Laurel membership certificate is incorrect, who can I speak with about this?
- How can I change my email address?
- How do I get an employment verification on a current or former employee?
- Do I have to go to the Induction Ceremony / I can’t make it to the Induction Ceremony
- When is my Induction Ceremony?
- Do members automatically get graduation regalia?
- I need help with a purchase at the NSCS online store
- My certificate won’t load / I am getting an error when I try to download my certificate
- I didn't receive a pin after I joined